MELDING 13:11 uur We received the following information from Microsoft:
Microsoft Teams service alert
Multiple chat functionalities down within Microsoft Teams service.
Users may be unable to send and receive chat and channel messages.
Impact is specific but not limited to the following
– 1:1 and group chat messages
– Channel messages
We’re rerouting user traffic to alternate infrastructure as a mitigation step while we determine the root cause of impact.
Scope of impact: Impact is specific to users hosted in Europe.
AFMELDING 16:55 uur
Scope of impact: Impact was specific to users served through the affected infrastructure within Europe, Middle East, and Africa.
Start time: Monday, January 18, 2021, at 8:45 AM UTC
End time: Monday, January 18, 2021, at 11:15 AM UTC (12:15 CET)
Final status: While we were in the process of analyzing system log to isolate the source of the problem, system monitoring indicated that the service had returned to normal health. We’ve confirmed that the problem is no longer occurring, and we’ll continue to monitor the service to ensure that the problem does not happen again.